Contact Metaspins Casino
Metaspins operates under licence ALSI-202606048-FI2 issued by the Anjouan Offshore Finance Authority and holds a licence from the Curaçao Gaming Control Board.
How to get in touch
For assistance by email, write to support@metaspinscasino.best. Email is suitable for questions that may require account or transaction details, as well as general information about using the website. The support team will review your message and respond when they can, usually within 24 hours. Response times can vary depending on the nature and volume of enquiries.
You can contact support about topics including:
- Account access, account details and verification questions
- Deposits, withdrawals and other payment enquiries
- Bonus terms, eligibility and general promotional questions
- Technical problems, website errors or difficulties using features
- Responsible gambling requests, including help with available account controls
What to include in your message
A clear message helps support understand the issue and provide a useful response more quickly. Please include your account email address or username, a short description of the problem, and any relevant dates or transaction information. If the matter relates to a technical issue, attach screenshots where relevant and explain what happened before the problem appeared.
Do not include unnecessary sensitive information in your message. If you are contacting support about responsible gambling, clearly state the type of assistance or account restriction you are requesting so the team can review it appropriately.