Cookies Policy

Cookies are small text files or similar data files that may be stored on your computer, mobile phone, tablet or another device when you visit a website. They allow a website to recognise a device, remember certain information and provide features that may not work correctly without them. Cookies do not usually contain information that directly identifies you by name, although information associated with a cookie may sometimes be linked with other information held about you.

Metaspins Casino may use cookies, web beacons, pixels, software development kits, local storage and related technologies. These technologies are collectively referred to as cookies in this policy. They may be placed by Metaspins Casino, or by service providers and other third parties that support website operations. The technologies used can vary depending on the pages you visit, the device you use and the features available on the website.

Some cookies are temporary and are deleted when you close your browser. These are commonly known as session cookies. Other cookies remain on your device for a longer period or until you remove them. These are commonly known as persistent cookies. The length of time a cookie remains active depends on its purpose and the settings applied to it.

Cookies may help the website remember your selected preferences, keep a page working as intended and provide information about how the website is used. They can also support account access, fraud prevention, security monitoring and the delivery of relevant website content. The use of a particular cookie does not necessarily mean that personal information is collected through that cookie.

Strictly necessary cookies

Strictly necessary cookies support the basic operation and security of the website. They may be used to maintain a session, assist with secure navigation, remember information needed to process a request, balance website traffic or help identify unusual activity. These cookies are generally required for core functions and may not be capable of being switched off through ordinary cookie preference tools. If they are blocked through browser settings, parts of the website may not operate properly.

Functionality and preference cookies

Functionality cookies remember choices you make when using the website. For example, they may remember language, region, display or other settings, where those options are available. They may also help provide a consistent experience between pages or visits. If these cookies are disabled, you may need to repeat certain choices and some features may be less convenient to use.

Performance and analytics cookies

Performance and analytics cookies provide information about how visitors use the website. This can include which pages are viewed, how users move between pages, whether content loads correctly and whether technical problems occur. The information may be combined into reports or statistics so that Metaspins Casino can understand website performance, identify areas for improvement and make the website easier to use. Analytics information is generally considered in aggregate, but information collected by a provider may be subject to that provider’s own policies.

Advertising and marketing cookies

Where used, advertising or marketing cookies may help measure campaigns, limit repeated advertisements, understand how visitors respond to promotional content and present content that may be more relevant to their interests. These cookies may be set by Metaspins Casino or by advertising, measurement or other service providers. You may be able to refuse this category through the website’s cookie tool or your browser settings. Refusing these cookies does not necessarily mean that you will see no advertising; it may mean that advertising is less relevant to you.

Security and risk management technologies

Cookies and similar technologies may be used to support the security of the website and related services. They may help detect automated activity, account misuse, attempted fraud, unauthorised access or other activity that could affect the website, its users or the integrity of transactions. These technologies may operate alongside other identity, verification and security processes. Blocking them may prevent access to some services or cause additional checks to be required.

Metaspins Casino may use cookies and similar technologies for purposes including:

• Keeping the website available and helping its pages, forms and interactive features function correctly.
• Remembering information that you enter or preferences that you select during a visit.
• Supporting account-related features, authentication, session management and secure navigation.
• Monitoring website performance, diagnosing technical errors and improving design, content and usability.
• Understanding general traffic patterns, visitor journeys and interactions with website features.
• Detecting, preventing and investigating suspected fraud, abuse, security incidents or activity that may breach applicable terms.
• Measuring the effectiveness of communications, campaigns and promotional material where relevant technologies are enabled.
• Supporting responsible operation of gambling-related services, including the presentation or operation of tools and information where applicable.
• Maintaining records of cookie choices and other settings so that preferences can be applied consistently.
• Meeting operational, legal, regulatory, audit, security and risk-management requirements where applicable.

Information collected through cookies may be combined with information obtained from your browser, device, account activity, website interactions or other sources. How information is handled depends on the technology involved, the service being provided and the applicable privacy arrangements. Metaspins Casino does not use this policy to promise that every cookie or similar technology will be used at all times. Technologies may be added, removed or changed as the website and its services develop.

Some third-party providers may place or access cookies when they provide services for the website. These providers may process information according to their own privacy policies and terms. Metaspins Casino may use reasonable arrangements to require service providers to handle information for the purposes for which they are engaged, but third-party technologies remain subject to the relevant provider’s practices. You should review a provider’s information if you want to understand its approach to data collection and retention.

When available, the website’s cookie preference tool allows you to accept or refuse certain categories of cookies. Strictly necessary cookies may continue to operate because they support essential website functions. Your choices may be stored in a cookie or similar file so that the preference tool does not ask you to make the same selection every time you visit. If you delete that preference file, change devices or use a different browser, you may be asked to choose again.

You can also manage cookies through the settings of your browser or device. Most browsers allow you to view stored cookies, block cookies, delete existing cookies or receive a warning before a cookie is saved. The steps vary between browsers and devices, so you should check the relevant help or support information for the product you use. You may also be able to use private browsing controls, although those controls do not necessarily block all cookies or related technologies.

1. Open your browser or device privacy settings.
2. Review the available cookie, site data or tracking options.
3. Choose whether to allow, restrict or remove cookies.
4. Close and reopen the browser if required for the change to take effect.
5. Return to the website and review the available cookie preference options again if necessary.

Disabling cookies can affect how the website operates. You may be unable to sign in, remain signed in, complete forms, use interactive functions or retain selected preferences. Some pages may load slowly, display incorrectly or become unavailable. For this reason, you should consider allowing strictly necessary cookies even if you choose to restrict other categories.

Cookie choices are separate from choices about promotional communications, account settings, privacy rights or responsible gambling tools. Refusing marketing cookies may reduce interest-based advertising but will not automatically change your account preferences or unsubscribe you from every type of communication. Separate instructions may apply to those matters.

The information collected through cookies may be treated as personal information where it can be connected with an identifiable person. The Privacy Policy explains how personal information may be collected, used, disclosed, stored and protected, as well as the choices and rights that may be available to you. If there is an inconsistency between this Cookies Policy and the Privacy Policy about the handling of personal information, the relevant terms of the Privacy Policy may apply.

Cookie information may be retained for different periods depending on why it was collected, whether it is needed to provide a service, security requirements, technical requirements and applicable legal obligations. Some information may be kept for as long as necessary to support a continuing relationship, investigate an issue, maintain records or resolve a dispute. When information is no longer required, it may be deleted, anonymised or securely disposed of, subject to applicable requirements.

Metaspins Casino may update this Cookies Policy from time to time. Changes may be made to reflect new technologies, website features, service providers, legal requirements or improvements to privacy practices. The updated version will be made available on the website and will apply from the date stated or, if no date is stated, when it is published. You should review this page periodically, particularly if you change your cookie settings or continue using the website after an update.

If you have a question about this policy or wish to ask about your personal information or cookie preferences, use the support or contact options made available on the website. Do not send sensitive account, payment or identity information through an unsecured channel unless the website specifically asks you to do so. We may need to verify your identity before responding to a request concerning an account or personal information.

By continuing to use the website after reviewing the available cookie information, you acknowledge that cookies and similar technologies may be used in accordance with this policy and your selected preferences. You can change your choices at any time through the available preference tool or your browser settings, subject to the effect that doing so may have on website functionality.